Advantage Communications

6 Top Call Centers Located In Jamaica, Canada & Mexico

What makes us unique

Advantage Communications Inc. (ACI) is an Innovative Global Customer Contact Center for top brands.

ACI provides smart and efficient BPO solutions that are custom-designed to be an extension of a brand and its business model. ACI was initially a joint-venture between Advantage Communications Inc., a Canadian Customer Relationship Management company, and the ICD Group. In January 2020, ICD Group acquired full control of the business process outsourcing operations.

Founded in 1996, ACI now serves 40 companies across North America primarily in the technology industry, but its services also span the hospitality, retail, education, and health-care sectors. Advantage Communications’ employees pride themselves in being a closely knit business, with at atmosphere similar to your home and family dynamic. As such they extend this treatment to all partners, suppliers, vendors and employees as they strive to make a difference in all they do and in the lives they touch.

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